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I subscribed to the service, but I still did not get the full service.
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Family Places - Add, Edit and Manage
Troubleshooting and other general questions
I subscribed to the service, but I still did not get the full service.
Why are my addresses not recognized? Why my addresses are showing an incorrect position on the map?
Customer Support and more
Questions from our users

I subscribed to the service, but I still did not get the full service.

If this is the case,

  • Try closing the app completely by swiping off the open apps screen and then restart the app
  • Try clicking "Restore Purchase" on the bottom of the subscription screen
  • If this doesn’t fix the issue, please contact us on myfamilylocatorapp@gmail.com for more help.